Shipping + FAQ
The cost of Priority shipping is $15.96. Orders for in-stock items begin processing 1-2 days after your online purchase is completed. Please note that business days are Monday-Friday, excluding holidays within the United States. USPS Priority is a time estimate and not guaranteed. You'll be notified via email once your package leaves our warehouse.
(Orders containing back-ordered items are shipped when all articles are in stock)
Yes, Typical delivery time is 2-3 weeks in transit but can be longer if there are delays in customs.
Some countries may be excluded from our shipping options due to: extremely high prices, unsafe conditions for US Carriers or unreliable deliveries. Go to the Checkout page and enter your shipping address to see if we can ship to your country.
***Customers have the choice to prepay duties and taxes for some countries. If they aren't prepaid, then they may be responsible for them upon delivery, depending on the individual countries import laws and regulations. ***
We recommend checking with your local customs office to find out if these apply in your country.
We have not had our sleeping bags tested for European EN ratings. EN ratings are a standard that measures a bag's Comfort Rating / Lower Limit / and Extreme rating. Based on feedback and use we estimate that our sleeping bags ratings are closest to the middle "Lower Limit" rating also often referred to as the Men’s rating. Thus, a 20° rated bag will be comfortable for the average man at about 20° outside. Learn more about our temperature ratings by Clicking Here To View Video
A lot of factors can affect how warm a person is at night. For example body fat %, clothing worn, your tent, your sleeping pad insulation value (don't overlook this; the pad is a critical part of your insulation), metabolism, humidity, how windy it is, how acclimated you are to cold weather, etc. External factors can make a big difference. If after 1 use, you feel the rating you’ve chosen just isn’t adequate for you and the conditions you sleep in, you can return the bag for a conditional store credit that you can use towards the purchase of a different temperature rating. To learn more & view video about our temperature ratings by Clicking Here.
Unfortunately, we are not able to offer any custom work.
You might be able to get away with using the 6’ bag if you are up to 6’ ½”. Anything over that, you might feel a bit snug in the 6’ length. The same rule applies to the short 5’6” size. If you are more than a ½” beyond that, you probably will want to size up.
HyperDry down is our most up-to-date down insulation offered, It is RDS Sourced (responsibly sourced), is 3rd party verified/guaranteed to have 800+Fill power or better, and has been treated to be water resistant to the down level. Not only is the shell water resistant, but so is the down inside of the bag.
LoftTek Hybrid insulation is 80% loose fill synthetic insulation mixed with 20% down (800 fill power). This hybrid blend creates a synergistic insulation that is more stable than a loose fill synthetic on its own, but still retains the abilities of synthetic insulation (it will stay lofted and warm even when wet).
The LoftTek Hybrid insulation can be useful for people who:
1. Do a lot of camping in damp/rainy climates.
2. Spend a lot of consecutive nights in cold temperatures where the dew point of their perspiration may be reached inside the insulation. In other words, the vapor from your body condenses to liquid as it is moving from the inside of the quilt, and then cannot pass through the shell fabric of the bag. Typically, this is not an issue above freezing, and generally not a concern unless you’ve been out for 4-5 nights without a chance to dry your bag.
We do offer discounts to Military, First Responders and Industry Personnel through Guidefitter.com
Store credit accumulated from the the Live Ultralight membership is not refundable. However you will never lose access to any built up store credit even if your membership has ended.
Yes, all of our apparel can be treated with Permethrin. We do suggest after treatment to let the garment dry completely, otherwise it could irritate your skin. Picardin is another treatment option that is also fine to use with our gear.
*Warning - the use of bug sprays that contain Deet, can and will harm outdoor vitals gear, use of such products will void product warranty.