The OV Difference
We've made it our mission to innovate. When we set out to design new gear, we have a specific problem to solve or use-case in mind. Then we do everything we can to make the best piece of gear for that situation possible.
It doesn't matter what it costs to make. What matters is how our gear performs!
Many companies have a price window they are trying to fit their products within as they design. This can lead to things like using poorer quality materials in order to fit a budget price range.
On the flip side, other companies want everything to be "premium." It's important to remember that using the most expensive materials to build a product does not necessary equate to a higher performing item.
No matter what the cost, we focus on exactly what we need to build ultralight gear that performs exceptionally in its intended use-case. Outdoor Vitals gear does exactly what it's supposed to do, & it does it better!
To put it briefly, we want our followers to have absolute confidence in their gear & in themselves.
Not only do we test our own gear, but we make it a point to learn all we can about ultralight backpacking so we can share it with you!
Our goal is to inspire confidence in our followers in 2 main ways:
1. By extensively testing each product ourselves and sharing our experiences through Youtube videos, podcast episodes, & other methods, you can see for yourself how our ultralight gear performs in action. We love answering questions, trying new things, & making sure you have all the info by the time a product gets into your hands. You can have confidence because of the information we freely give you, & that's important to us.
2. The carefully calculated design of our gear itself gives our customers confidence. We make sure our gear does what we claim it will. Once you put your own OV gear to use, you will quickly gain a whole other level of confidence as you come to rely and trust the gear. This is on purpose. We don't want anyone to have a poor experience outdoors, and our designs reflect this.
Not only does our regular content inspire confidence, but it helps us connect with you!
Yes, we actually read your comments on social media, Youtube, and our podcast episodes!
Additionally, our Customer Connection team is well trained & eager to help. We've made sure that you always have someone to chat with during our business hours so you can feel heard. Our team is composed of outdoor enthusiasts just like you! We get it, and we want to help.
But that's not all.
A huge part of how we are able to connect to intimately with our customers is because we have made it a point to avoid selling through retailers.
That's right, there's no middle man.
Our tried & proven gear is only available directly from us! There aren't any retail price markups, no confusion about the products, and a direct line of feedback about your experience!
We listen & respond. We truly want to get to know you!
New & Improved
"Just a quick note to say thank you!! In a short time you folks have put a dent in my wallet and it has just begun I know it!! Love your innovative approach by making something old new again and improved. Again thank you"
Seeing It In Action [In the Grand Canyon]
"Great meeting you guys. I'm looking forward to trying some of your gear since seeing it in action. Good Luck!"
"I would just like to say thank you to Madi.... I rejoined [the Live Ultralight Membership] and made my purchase smoothly and without incident using my store credit....thanks again to all involved"
Social Media Comment
"I love this. It's real and raw. We all get days like that. I am a strong proponent that sometimes you have to lead with your mind and your body will follow, however, often times you have to make your body go and then your mind will follow.
Good on you for getting out there. You talk it and you live it.