Our Peace of Mind Lifetime Warranty!
Outdoor Vitals branded products (excluding stuff sacks) are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product.
For warranty evaluation, email email@example.com detailing issue and providing proof of purchase (required), upon approval your product must be returned directly to Outdoor Vitals Warranty Department, 895 N 150 W Unit B, Cedar City, UT 84721. All shipping to Warranty must be pre-paid and insured. Outdoor Vitals cannot be liable for lost in-bound packages. Please make sure item is clean before shipment. Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned.
This warranty is available in the United States and Canada. For international warranty claims (outside the United States), shipping and duty fees are the responsibility of the consumer.
- The item has not been used and is in original, saleable condition
- You purchased your product(s) from OutdoorVitals.com
- The original tags are attached
- If it is within 30 days of the original purchase date you are eligible to receive a refund.
We are unable to process exchanges. To replace your item(s) with a different size, color, or item please initiate a return for a refund on the original purchase and place a new order. We apologize for any inconvenience this may cause