The OV Difference
Performance Not Price
We've made it our mission to innovate. When we set out to design new gear, we have a specific problem to solve or use-case in mind. Then we do everything we can to make the best piece of gear for that situation possible.
What matters is how our gear performs!
Many companies have a price window they are trying to fit their products within as they design. This can lead to things like using poorer quality materials in order to fit a budget price range. Learn more here.
On the flip side, other companies want everything to be "premium." It's important to remember that using the most expensive materials to build a product does not necessary equate to a higher performing item.
No matter what the cost, we focus on exactly what we need to build ultralight gear that performs exceptionally in its intended use-case. Outdoor Vitals gear does exactly what it's supposed to do, & it does it better!
Inspiring Confidence Through Experience
To put it briefly, we want our followers to have absolute confidence in their gear & in themselves.
Not only do we test our own gear, but we make it a point to learn all we can about ultralight backpacking so we can share it with you!
Our goal is to inspire confidence in our followers in 2 main ways:
1. By extensively testing each product ourselves and sharing our experiences through Youtube videos, podcast episodes, & other methods, you can see for yourself how our ultralight gear performs in action. We love answering questions, trying new things, & making sure you have all the info by the time a product gets into your hands. You can have confidence because of the information we freely give you, & that's important to us.
2. The carefully calculated design of our gear itself gives our customers confidence. We make sure our gear does what we claim it will. Once you put your own OV gear to use, you will quickly gain a whole other level of confidence as you come to rely and trust the gear. This is on purpose. We don't want anyone to have a poor experience outdoors, and our designs reflect this.
Direct Customer Connection
Not only does our regular content inspire confidence, but it helps us connect with you!
Yes, we actually read your comments on social media, Youtube, and our podcast episodes!
Additionally, our Customer Connection team is well trained & eager to help. We've made sure that you always have someone to chat with during our business hours so you can feel heard. Our team is composed of outdoor enthusiasts just like you! We get it, and we want to help.
But that's not all.
A huge part of how we are able to connect to intimately with our customers is because we have made it a point to avoid selling through retailers.
That's right, there's no middle man.
Our tried & proven gear is only available directly from us! There aren't any retail price markups, no confusion about the products, and a direct line of feedback about your experience! Learn more here.
We listen & respond. We truly want to get to know you!