How long is standard vs priority shipping?
Our standard shipping is 5-7 business days vs 2-3 for priority.
Do you sell spare straps or stuff sacks?
Unfortunately we do not currently produce spare stuff sacks or straps.
Returns & Exchanges
In order to return your purchase, the following must be true:
- The item has not been used and is in original, saleable condition
- You purchased your product(s) from OutdoorVitals.com
- The original tags are attached
- If it is within 30 days of the original purchase date you are eligible to receive a refund.
What if I ordered from Amazon.com?
Please proceed with your return or replacement through Amazon.com
- Log in to your amazon account
- Find "my orders" under "my account"
- Find the item and select "return or replace"
From there you will be guided through Amazon's return or replacement